Contact us

Welcome

When you order from me, you will get….
FAST TURNAROUND: I will carve and ship most orders within 3 business days.
CUSTOMIZATION: Personalized requests are 99% of my business. There are many variables with my items, so if you don’t see exactly what you want, contact me and I will do my best to fulfill your needs.
SELECTION: I now stock over 25 species of wood, exotics and domestic. The largest selection of anyone doing these.
SNEAK PEEKS: I will email you a link to a “Sneak Peek” of your finished item(s) so you can view what you’ve ordered no matter where you are having it shipped.

Shipping details

Unless otherwise arranged, I will carve and ship your order within 3 business days.

Combined Shipping is automatically configured, so you will not be overcharged for ordering more than one item from my shop. If for some reason you are over-charged, I will refund any overage of $1.00 or more.

FIRST CLASS MAIL (U.S.) usually takes 5 to 7 business days from mailing. This is an estimate, and may be quicker or slower depending on where you live. Once mailed, I have no control over the item. Please make sure your correct shipping address is updated when you place an order.
PRIORITY MAIL (U.S.) is available, by request, for an additional $5.00 (I will send you an invoice for the additional charge). It will usually arrive 2 to 3 business days from when it is completed and mailed.

INTERNATIONAL FIRST CLASS is available in many countries. Delivery for International orders usually take 15 to 30 “business” days after I mail them, but has taken longer. Once mailed, I have no control over the item. Tracking is available for most countries. Please make sure your shipping address is correct when placing an order. International buyers are responsible for any customs charges, taxes and/or VAT imposed by their country. Please be aware of your country’s requirements.

Refunds, returns & exchanges

Satisfaction Guaranteed - If you are not happy with my products or service for any reason, simply ship them back to me within seven (7) days of receiving them, and I will refund your money.

Additional information

FREQUENTLY ASKED QUESTIONS (FAQs)

Can you carve my name?
Yes! At no extra cost, all of my personalized items can be custom made to say what you want, within that item's limitations. Each piece is individually carved to order. Just leave a note in checkout with what you want it to say.

Will my order be here on time?
I will generally carve and ship your items within 3 business days. USPS usually takes an additional 5-7 business days to arrive. International orders generally take 15-30 business days.

Do you have discounted/wholesale prices?
Yes! From January - October, I will discount orders of 5 or more of some of my items. Just send me a message with the woods desired and the list of what you'll need carved. I will send you a quote. If satisfactory, I will create a "Reserved" listing for you to purchase. However, due to Holiday demand, I do NOT generally offer discounts during the months of November and December. So, order early for the best holiday prices.

Do you carve other fonts?
Sorry, but no. I carve my names in a free-hand style that I have developed over the last 36 years with strength and readability in mind. They are durable. Other fonts do not hold up to the rigors of everyday keychain abuse.

Can I order a gift to be shipped to another address?
Sure! Just make sure you put the correct shipping address during checkout. So you can see what you have ordered, I always post a "Sneak Peek" when completed, on my DustyNewt Facebook page and on my website.

Are these keychains durable?
Yes. They are carved from solid hardwoods and will give years of service. The letter style I have developed minimizes "short grain" which weakens the piece. I guarantee satisfaction.

"Conquering the world... one keychain at a time."

Thank you for your interest in my work.

I post "Sneak Peeks" of your custom orders when ready.

Custom orders are carved and shipped within 3 business days.

I generally reply to messages within a few hours.

Peace in Wood, Scott